laptop, earphones and phone on green grass

The 3 Phases of Remote Working

Many customers have shared their experiences with us over the last few weeks as we all aim for BAU (business as usual). These experiences have tended to fall into 3 distinct phases. Phase 1 During the first two weeks of the lockdown, business leaders were under immense pressure to put solutions in place to allow staff to work from home. Typically, these solutions were quickly cobbled together using a combination of messaging apps e.g. WhatsApp, …

Steven Pike, Managing Director, HGEM

HGEM & StarLeaf Video Meetings Platform – A Customer Success Story

In this video, we see how our client HGEM, a Bath-based business in the hospitality sector, has successfully implemented the StarLeaf video meetings platform into their business.  About HGEM HGEM works with hospitality businesses – restaurants, pubs, hotels, catering businesses – to help them measure and improve the quality of the guest experience. Based in Bath, HGEM has clients all over the UK and also internationally. Challenge The problems that HGEM were trying to …

lady remote working with StarLeaf

How To Make Video Meetings More Engaging

So here we are. Teams all over the country are working from home and video meetings are the new normal. Just a few short weeks ago, introducing this level of change to your business might have been a terrifying prospect. But, if you’ve pulled it off, take a moment to congratulate yourself! (If you’re not quite there yet, and need a little advice or support, we’re here to help. Just click here to fix a time …

How To Enable Your Staff To Work From Home Securely

How To Enable Your Staff To Work From Home Securely

Organisations and businesses across the globe are facing new challenges in securely and quickly connecting work-from-home employees. This new reality is causing unexpected increases in the numbers of mobile workers and many organisations simply don’t have enough VPN licenses to accommodate the increase of users. Our partner SonicWall is offering remote access products and services to both new and existing customers with deeply discounted rates. Work from Home Securely: Enterprise Is your remote workforce expanding …

Coronavirus Service Update #2 BT Openreach

Bulletin – Coronavirus Outbreak Impact and Industry Changes

We are currently experiencing an unprecedented situation due to the current Government lockdown and the Coronavirus outbreak. Please see below for urgent and important industry-wide changes that will impact how we are able to deliver and support our customers for the foreseeable future or until the current situation and restrictions change. Declaration of UK Wide MBORCDue to the effects of extensive Government restrictions across the UK, BT Openreach’s day-to-day operational activities have been seriously impacted. BT Openreach is, …

StarLeaf huddle kit 7

StarLeaf Video Conferencing – Latest News

Over the last few months, StarLeaf has been putting the finishing touches to its new video conferencing products, features and upgrades. Whether it’s seamless integration with your existing technology stack, or joining any meeting through an intuitive experience, StarLeaf is making it even easier for you to get simple and reliable video collaboration that fits in with the way you work. Here are the key features of the latest release. StarLeaf Huddle: available to pre-order …

Remote working with laptop and mobile phone

What Coronavirus Is Teaching Us About Business Communications

“We are in uncharted territory” said the World Health Organisation not long ago. Events are unfolding rapidly. As you read this, the business landscape (as well as everything else) is likely very different than at the time of writing. As businesses learn that they can leverage technology much more effectively to operate remotely, with far fewer face-to-face meetings and less travel, many are predicting that the impact of Covid-19 will bring permanent change to working practices. Once …

Our Commitment To You During COVID-19

Our Commitment To You During COVID-19

Given the ever-changing situation surrounding COVID-19 and the impact the virus is having on our communities, customers, employees and families, I would like to take a minute to share our Business Continuity plan with you. My top priorities are the welfare of employees, as well as maintaining high levels of service and network performance for our Customers. Minimising Risk As the spread of Coronavirus looks set to escalate, I am taking proactive steps to minimise …

Free To Use Video Conferencing from StarLeaf

Announcing StarLeaf Free-To-Use Video Conferencing

As Coronavirus continues to cause uncertainty, we’re pleased to announce a new free service from our vendor partner StarLeaf that enables remote working for all employees quickly and with minimum disruption. StarLeaf Free Conferencing Service StarLeaf is making a FREE version of its enterprise grade, online meeting software available worldwide. This allows anyone to sign up and benefit from: Unlimited one-to-one calling Unlimited meetings of up to 45 minutes Unlimited instant messaging and group chats …

Will Your Business Communications Survive Coronavirus?

Will Your Business Communications Survive Coronavirus?

Coronavirus. Businesses are being encouraged to allow staff to work from home and adopt video conferencing as an alternative to face-to-face meetings. This week, Boris Johnson released the Government’s 28-page Coronavirus ‘battle plan’ and the WHO announced: “We are in uncharted territory”. Among other measures, the plan will put the Army on standby, stockpile medical supplies, offer tax mitigation for businesses, restrict police investigations to serious crime and encourage working from home. Current advice to businesses …