25 Bedford Row

“In four years we have realised significant cost savings.”

RELIABLE, COST EFFECTIVE VOICE SERVICES

Award-winning 25 Bedford Row specialises in criminal defence and is consistently recognised as the leading chambers in its core practice area. Chamber Administrator Jacky Chase knows that time is money and they can’t afford downtime.

“I have great confidence in Datasharp: they understand our business and know that downtime is simply not an option for us.”
Jacky Chase, Chamber Administrator and Office Manager

THE CHALLENGE


Barristers often need to get hold of colleagues and clients urgently, sometimes with only a few minutes’ notice for a court appearance. 25 Bedford Row knew that speedy, reliable communications would be vital and that integrated communications would deliver lower costs, reliability and greater productivity.



THE SOLUTION

It was important to give staff and clients what they wanted, such as remote working and video conferencing facilities. So, and in line with a recent IT infrastructure upgrade (a move to the cloud), 25 Bedford Row spoke to Datasharp Integrated Communications about also modernising their voice communications.

The transition was seamless, with no operational downtime during the cutover.

THE RESULT


The Chambers have benefited from a zero cost Unified Communications platform upgrade, in exchange for extended commitment to Datasharp’s professional services. This is a mutually beneficial agreement as there is no capital outlay for the Chambers, whilst Datasharp support them with an ongoing maintenance contract.

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